Tag Archives | memorial health system

Right Brain Engineering and the Four Levels of Patient Experience

  [Video Podcast] Stewart Gandolf talks with William Johnson, System Director, Patient Experience, Memorial Health System, Springfield, IL at Cleveland Clinic’s Patient Experience Summit Understanding, monitoring and improving the patient experience is a like a long-distance marathon without a finish line. It’s a process that Memorial Health System uses for continuous improvement. Looking at the entire patient […]

Read full story Comments { 0 }
Find us on Google+