Stewart Gandolf, MBA, Publisher

Stewart Gandolf, MBA, is both the Publisher of PatientExperience.com and the Co-Founder of Healthcare Success Strategies, a national healthcare consulting and marketing company. Stewart has written for dozens of leading healthcare publications and has spoken at hundreds of venues on many topics including patient experience, marketing and reputation management. Additionally, Stewart has personally consulted for over 1,500 hospitals and practices. Prior to co-founding his own firm, Stewart held both creative and account management positions in leading advertising agencies including J. Walter Thompson.

Sam Jones, Managing Editor

Sam Jones has written and edited thousands of healthcare articles over the past twenty years. In addition to writing, editing and managing much of our own content, Sam also writes for other leading medical publications. As our Editor, he also ensures our content is always practical, proven, inviting to read and fair.

Lori Waltz, Consultant, Speaker and Training Specialist

Lori has over 20 years of experience as a healthcare trainer and consultant. She has consulted with hundreds of medical practices and hospitals throughout the US, and in nearly every specialty. Lori is extremely energetic and personable and knows how to motivate staff members so they enjoy working as a team. In addition, Lori’s programs help increase efficiency, provide a better patient experience, increase the number of booked patients and enhance her clients’ brands.

Contact Our Leadership Team

We are actively building our Editorial Board, Advisory Board and Sponsorship Partners.  You may contact our Leadership Team here.

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